Our events

Speed networking business breakfast
Date: 13.06.2018
Time: 07:30am for 8 until 10am {lang} 7.30am ar gyfer 8 tan 10am
Venue: Heronston Hotel & Spa, CF35 5AW
Cost: Free to attend (breakfast included)
 


Dealing with banter in the workplace – is it just kidding; just joking; or just workplace banter in disguise?
Date: 28.06.2018
Time: 08:30am for 9am until 11:30am
Venue: Coed-Y-Mwstwr Hotel, Coychurch, CF35 6AF
Is it just kidding; just joking; or just workplace harassment in disguise?

The recent media coverage of some of the worst examples of inappropriate workplace behaviour is difficult to ignore. Spanning across the sectors and impacting on organisations as wide ranging as Oxfam and the Presidents Club and as far afield as Hollywood, campaigns including #MeToo and #TimesUp have shone the spotlight more brightly than ever before, on workplace harassment.

Against this backdrop, the key issue for employers is dealing with the shift in culture that this increased awareness is creating. The focus is now on addressing inappropriate behaviour head on, and tackling it towards resolution rather than concealing it because of embarrassment, not wanting to rock the boat, or being fearful of jeopardising future career opportunities. So how should organisations tread this dividing line? And it is very much a divide: the sceptical viewpoint might be that staff will jump on this high profile bandwagon to make a quick buck, so let?s do nothing; the alternative is that employers want to retain their people, to keep them engaged, and avoid the fallout in terms of both cost and recruitment, of inappropriate behaviour and subsequent litigation.

Delivered by Helen Iles, solicitor and trainer, and Gareth Petty, Director at ACAS, this session will blend legal knowledge with practical skill; Helen will outline the legal framework underpinning workplace behaviour and discuss the key case law decisions which have filtered down from the Courts and Tribunals, so that organisations are aware of the standards expected of them. Gareth will then explain how these standards should be met on a day to day basis, with best practice advice on implementation and risk management.


 
£Free (incl  |  Add event to basket


Energising your customer journey breakfast seminar
Date: 05.07.2018
Time: 08:30 for 9am until 11am
Venue: Waterton Centre, CF31 4WT
Cost: Free to attend and includes breakfast and refreshments

Presenter: Nina Goldsworthy ? Griffith, people and organisational consultant

Whatever the size of your business delivering good customer is paramount if you want to be successful. It can take extra resources, time and money however, good customer service leads to customer satisfaction which will generate positive word-of-mouth for your business, keeping your customers happy and encouraging them to purchase from you again.

Good customer service can help your business grow and prosper!

Join us at this free breakfast event which will focus on customer relationships, expectations and satisfaction.

By the end of this session you will:
? Understand the key elements of the customer journey, to energise and engage with others
? Map the customer journey to identify customer expectations and potential triggers.
? Define customer loyalty
? Gain clarity of what ?Exceptional? service means to stakeholders and how this impacts on the customer journey.

During the session we will help you to examine your customer?s journey; consider your values and culture and look at customer charters that reward and recognise positive employee attitudes and behaviours.

The workshop will help us to understand the key elements of your customers? journey, to energise and engage others for maximum productivity.

 


Speed networking business breakfast
Date: 19.09.2018
Time: 07:30am for 8 until 10am
Venue: Heronston Hotel & Spa, CF35 5AW
Cost: Free: Places are available on a first come, first served basis

Imagine making more contacts in one hour than some people do in a career.

Welcome to Bridgend's smarter speed networking, an intensive session of two-minute mini-meetings. This corporate take on speed dating is the perfect place to start filling your book of contacts, with people spanning a range of different sectors and industries. It's all about maximum impact, because after your two minutes each way is up, the whistle blows, and you change partners!

Exhibit at the event
There are only five opportunities available to host a display stand at this event.

The Bridgend speed networking business breakfast will provide your company with the opportunity to have exposure to an audience of over 60 companies and the opportunity to sell your products and services to these delegates on a face to face basis at the end of the session.

Exhibiting is one of the most efficient, effective and successful marketing activities available to you. No other form of marketing can get you in a room with so many potential customers actively looking for suppliers, information and guidance. Can you afford to miss out?

Stand information: 1 x banner stand per company. A small table will be provided.

 


Speed networking business breakfast
Date: 21.11.2018
Time: 07:30am for 8 until 10am
Venue: Heronston Hotel & Spa, CF35 5AW
Cost: Free: Places are available on a first come, first served basis

Imagine making more contacts in one hour than some people do in a career.

Welcome to Bridgend's smarter speed networking, an intensive session of two-minute mini-meetings. This corporate take on speed dating is the perfect place to start filling your book of contacts, with people spanning a range of different sectors and industries. It's all about maximum impact, because after your two minutes each way is up, the whistle blows, and you change partners!

Exhibit at the event
There are only five opportunities available to host a display stand at this event.

The Bridgend speed networking business breakfast will provide your company with the opportunity to have exposure to an audience of over 60 companies and the opportunity to sell your products and services to these delegates on a face to face basis at the end of the session.

Exhibiting is one of the most efficient, effective and successful marketing activities available to you. No other form of marketing can get you in a room with so many potential customers actively looking for suppliers, information and guidance. Can you afford to miss out?

Stand information: 1 x banner stand per company. A small table will be provided.

 


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Bridgend Business Forum offers an extensive programme of exciting, inspiring and innovative events, delivered by high calibre, quality speakers. This year is no exception... there is a full and vibrant programme of events planned for the forthcoming year.

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